Our products are made fresh on the day and are extremely delicate, therefore are not suitable for overnight courier delivery and need to be hand-delivered (or collected from our kitchen!) by our specialist team. Pick up is only possible by car.
The customer needs to be readily available to receive the product. If the courier needs to park and pay in order to deliver, Deli-zabeth will charge back the client these costs.
If no one is in, the package will be handed to a neighbour. Failing that, delivery will be left in a safe place. This is because fresh food product cannot be couriered back to kitchen. Deli-zabeth is not responsible for the product once left in a safe place or with a neighbour.